FAQ
Frequently Asked Questions
Q: How soon do items ship?
A: Sunshine Adventures Apparel strives for a quick turnaround time. We aim for a two day turnaround time to ship for most orders. However, larger orders may take more time to ship.
Q: What is the return policy?
A: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Items must be unworn and unwashed in original condition.
Q: How do I know what size to order?
A: Each product page includes a size guide image in the photo gallery. We recommend measuring yourself and comparing to the size chart before ordering. Our tees and hoodies run true to size in a unisex fit.
Q: What are the shirts made of?
A: Our tees are premium quality with vibrant, colorfast prints. Fabric composition varies by style and is listed on each product page. Most styles are soft, lightweight, and designed for everyday wear.
Q: How are the designs printed?
A: All designs are printed using high-quality direct-to-garment (DTG) or direct-to-film (DTF) printing depending on the garment. Colors are vibrant and designed to hold up through regular washing.
Q: How should I care for my shirt to keep the print looking great?
A: Turn your garment inside out before washing. Wash in cold water on a gentle cycle. Tumble dry on low or hang dry. Avoid ironing directly on the print.
Q: Do you offer exchanges?
A: Yes — if you need a different size or color, contact us at support@sunshineadventuresapparel.com within 30 days of receiving your order and we'll get you sorted out.
Q: How do I track my order?
A: Once your order ships you'll receive a tracking number via email. You can use that number to track your package directly through the carrier's website.
Q: Do you ship internationally?
A: Currently we ship within the United States. International shipping options may be available in the future — sign up for our email list to be notified of updates.
Q: Can I cancel or change my order after placing it?
A: Because our products are made to order, we can only cancel or modify orders within 24 hours of purchase. Contact us immediately at support@sunshineadventuresapparel.com if you need to make a change.
Q: Who do I contact if there's a problem with my order?
A: Email us at support@sunshineadventuresapparel.com or call (407) 614-7124. We're committed to making sure every customer is happy with their Sunshine Adventures purchase.